How to Reseat the RAM and Power Cycle Your AFTERSHOCK Rift 16X Laptop
Complexity: Intermediate | Time: 10 min | Tools: PH1 Phillips head screwdriver, Plastic pry tool (or an old plastic card/guitar pick)
If your AFTERSHOCK Rift 16X is experiencing boot issues, crashes, freezing, or memory-related errors, reseating the RAM and performing a power cycle can often resolve the issue.
This guide will walk you through safely removing and reinstalling the RAM, while also discharging any remaining power from the motherboard.
Important: While this guide is written specifically for the AFTERSHOCK Rift 16X, the general process is similar for many laptop models. Internal layouts may vary.
Why Should I Reseat My RAM and Power Cycle My Laptop?
You may need to perform this procedure if you experience:
• Laptop not booting correctly
• Random crashes or blue screens
• Memory-related errors
• Black screen when powering on
• Issues after transporting or upgrading your laptop
Reseating the RAM ensures a proper connection, while a power cycle clears any residual electrical charge that may be preventing the system from starting correctly.
Reseating RAM is a straightforward process that can often resolve these issues.
Important Notes
• Only handle the RAM by its edges and avoid touching the gold contacts
• Ensure the battery is disconnected before removing the RAM
• Do not use excessive force when removing the bottom cover or RAM modules
• The first boot after reseating the RAM may take longer than normal while the system completes memory training
• If the laptop still does not boot after completing these steps, further troubleshooting may be required
Steps to Reseat RAM
Shut Down the Laptop
• Turn off your laptop completely and disconnect the power adaptor
• Unplug the AC adaptor from the laptop
Remove the Screws
• Turn the laptop over
• Using a PH1 Phillips head screwdriver, remove the 10 screws securing the bottom cover
Remove the Bottom Cover
• Starting from the rear or sides, gently pry the cover open
• If needed, use a plastic pry tool, guitar pick, or an old plastic card to help release the clips.
Locate the Battery Connector and RAM Modules
• Your laptop's internal layout may vary slightly, but the battery connector and RAM will be clearly visible
Disconnect the Battery
• Using two fingers, gently move the connector from side to side while pulling it away from the motherboard
• Do not pull on the wires
Expose the RAM
• Carefully lift the black protective film covering the RAM but do not remove the film completely
• Gently push the retaining clips on either side of the RAM outwards. The RAM will spring upwards slightly
• Hold the module by the edges and slide it out of the socket
Reinstall the RAM
• Insert the RAM back into the slot at approximately a 30-degree angle
• Once fully inserted, press the module down until both retaining clips click into place
Perform a Power Cycle
• Leave the battery disconnected and stand the laptop on its side while it is still open
• Press and hold the power button for 15 seconds to discharge any remaining power stored on the motherboard
Reconnect the Battery
• Firmly reconnect the battery cable to the motherboard
Reinstall the Bottom Cover
• Position the cover starting from the RGB light strip side, working towards the rear I/O ports (HDMI, USB, and other ports near the display hinges)
• Press around the edges and apply even pressure around the chassis until all clips snap back into place
Reinstall the Screws
• Secure the bottom cover using the 10 screws removed earlier
Reconnect the Power Adaptor and Power on the Laptop
• Allow the system to boot normally
• The first boot may take slightly longer than usual while the system performs memory training
What's Next?
After reseating the RAM, monitor your laptop to see if the issues persist.
If you need further assistance or have any questions, feel free to reach out for additional support - we're always happy to help!
